With Microsoft Outlook, you can use the Microsoft contact card click-to-communicate icons directly from within the application in order to save time and streamline workflows because you can view user availability and initiate communications such as personal and group voice, video, and chat sessions without the need to switch between applications. If the presence integration is successful, then users can share their availability in Microsoft Outlook. Background InformationĬisco Jabber for Windows supports availability status in Microsoft Outlook. If your network is live, ensure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment. Microsoft Outlook Professional Plus 2010.Cisco Instant Messaging (IM) and Presence (IM and P) Version 10.5. Cisco Unified Communications Manager (CUCM) Version 10.5.The information in this document is based on these software and hardware versions: Prerequisites RequirementĬisco recommends that you have knowledge of these topics: This document describes a problem encountered where there is no presence status or presence bubble in Microsoft Outlook Integrated with Cisco Jabber and proposes steps in order to troubleshoot this issue.
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